Support Center

I insert my card (1F MODE) and get a flashing red LED or a solid red LED.

Last Updated: Sep 05, 2013 11:35AM PDT
If the red flashing LED is immediate and lasts about 2 seconds, the card may be expired. NOTE: if the card is not expired, then it is possible that the incorrect time and date is set in the reader.
If there is first a green LED flash, followed by a solid red LED, the card information was sent to the system panel, but access is not being granted by the system.

Note: This solution is for BridgePoint NX model readers being utilized in PIN-to-Card (not PIN-to-Panel) mode.
customerservice@bridgepointsystems.com
https://cdn.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete